Privacy Policy

Sound Stream Now is available on Android and iOS and uses Google Sign-In through Firebase Authentication to securely authenticate users. When you sign in, Firebase may process information associated with your Google account, including your email address, display name, and a unique Firebase user ID. This information is used to authenticate your account and provide account-based features across supported platforms. Sound Stream Now stores your saved favourites in Google Firebase Firestore, associated with your Firebase user ID, including track information such as title, artist, artwork, track ID, and playback URL. AI-powered discovery features, including AI Next and Discovery Playlists, may process listening history, saved favourites, selected genres, discovery preferences, and track information to generate personalised music recommendations.

Sound Stream Now uses Google Analytics for Firebase to understand app usage and improve the service. Analytics may collect app activity, usage information, device information, and device or app installation identifiers, including events such as app opens, screen views, sessions, music playback, and interactions with discovery and subscription features. Data transmitted between Sound Stream Now and its service providers is encrypted in transit using secure HTTPS connections where applicable. Sound Stream Now does not sell personal information. Google Firebase and Google Analytics process information on behalf of Sound Stream Now in accordance with Google's applicable privacy and security practices.

Sound Stream Now also connects to third-party music services including SoundCloud and Audius. Information required to request music, artwork, search results, or playback may be transmitted to those services when you use those features. Sound Stream Now retains account information and saved favourites while your account remains active.

For privacy questions please contact Support